CORPORATE ADDRESS Off Broadway Shoe Warehouse 11381 Southbridge Parkway Alpharetta, Georgia 30022 678-393-0081 CUSTOMER SERVICE Tell us about your shopping experience Other customer service questions Check Policy Returns and Exchanges Policy Check Policy All checks must be preprinted with name, address, phone number, and they should be presented alongside personal identification (driver's license, military or diplomat ID, state issued ID, passport, etc.). All checks are run through our check guarantee service. No business checks, two-party, payroll or counter checks can be accepted. We do accept Mall Gift certificates and Travelers check . Travelers checks require Store manager approval.